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Privacy policy

1. General information

The protection of personal data is important to us. Below we inform you about which personal data we collect, how we use it, for what purposes this happens and what rights you have.

Personal data means any information relating to an identified or identifiable natural person, for example name, address, email address, telephone number, order data, payment information, IP address or usage data.

Unless otherwise stated below, the provision of your personal data is neither legally nor contractually required and is not necessary for concluding a contract. In these cases, you are not obliged to provide your data. Failure to provide such data has no consequences. This applies only insofar as no other information is provided in the following processing operations.

2. Controller

The controller responsible for data processing is:

SAVONT Partners GbR

Arnstädter Str. 50
99096 Erfurt
Germany

Partners:
Dipl.-Ing. Phuc-An Tran
Beate Tran

Phone: +49 9628 9235733
Email: info@savont.de
WhatsApp: +49 177 6122492

No data protection officer has been appointed, as there is no legal obligation to appoint one.

3. Visiting our website and server log files

You can visit our website without providing any personal information. However, each time our website is accessed, technical data is automatically transmitted by your browser and processed in so-called server log files.

This may include in particular:

  • IP address
  • date and time of access
  • page or file accessed
  • amount of data transferred
  • browser type and browser version
  • operating system used
  • referrer URL
  • requesting provider
  • device and usage information

The processing of this data serves the technical provision, security, stability and optimisation of our website. The legal basis is Art. 6(1)(f) GDPR. Our legitimate interest lies in the secure and functional operation of our online shop.

4. Use of Shopify as shop platform

Our online shop is operated via the e-commerce platform Shopify.

The provider is Shopify International Limited, Victoria Buildings, 2nd Floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland. Shopify is part of the Shopify group of companies.

Shopify provides us in particular with the following functions:

  • technical provision of the online shop
  • hosting and delivery of shop content
  • shopping cart and checkout functions
  • customer account functions
  • order and payment processing
  • security and fraud prevention functions
  • analytics and administration functions
  • cookie and privacy functions
  • interfaces to apps, payment services and other service providers

When our shop is used, Shopify processes personal data insofar as this is necessary for providing the shop, processing orders, system security, payment processing, fraud prevention, analysing shop usage and providing further Shopify services.

This may include in particular the following data:

  • name
  • billing and shipping address
  • email address
  • telephone number
  • order and shopping cart data
  • payment and transaction data
  • IP address
  • device and browser information
  • cookie and tracking information
  • communication and support data
  • information about the use of our online shop

Where processing is necessary for contract performance, the legal basis is Art. 6(1)(b) GDPR. Where processing serves technical provision, security, fraud prevention or optimisation, the legal basis is Art. 6(1)(f) GDPR. Where analytics, personalisation or marketing functions are used, processing is carried out only with your consent pursuant to Art. 6(1)(a) GDPR, insofar as consent is legally required.

Further information about Shopify’s data processing can be found at:

https://www.shopify.com/legal/privacy

5. Shopify Network Intelligence and enhanced Shopify services

Shopify Network Intelligence is enabled in our shop. Within the scope of this function and related enhanced Shopify services, Shopify may process certain data in order to provide or improve the Shopify platform, security functions, fraud prevention, analytics, personalisation, relevant advertising and other Shopify services.

In this context, Shopify may combine data from the use of our shop with data from the use of other Shopify services or Shopify-powered shops, insofar as this is permitted under Shopify’s terms and the applicable data protection requirements.

Depending on the processing activity, Shopify may act as a processor on our behalf or as an independent controller.

Further information can be found at:

https://privacy.shopify.com/en

6. International data transfers by Shopify

Shopify is an internationally active provider. When Shopify is used, personal data may also be processed outside the European Union or the European Economic Area.

Shopify states that it safeguards international data transfers through appropriate contractual, technical and organisational measures.

Further information:

https://www.shopify.com/legal/privacy
https://www.shopify.com/legal/dpa

7. Customer account and guest checkout

You can create a customer account in our online shop. Creating a customer account is voluntary. Orders can also be placed as guest orders.

We process in particular:

  • name
  • email address
  • login data
  • billing and shipping addresses
  • order history
  • customer group or B2B information

8. Orders and contract processing

When you place an order with us, we process personal data required for processing and delivering your order.

This includes in particular:

  • name
  • billing address
  • shipping address
  • email address
  • telephone number
  • products ordered
  • order value
  • payment method
  • payment status
  • shipping information

9. B2B customer account, dealer enquiries and individual offers

Our offer is also aimed at businesses and professional customers.

We process in particular:

  • company data
  • contact person
  • business email
  • VAT ID
  • requested products and conditions

10. Contact

If you contact us, we process your data to handle your enquiry.

This may include:

  • name
  • email
  • phone
  • message content

11. Contact via WhatsApp

Contact via WhatsApp is voluntary. Data may be processed by WhatsApp (Meta group).

Please do not send sensitive data via WhatsApp.

12. Payment processing

We use Shopify Payments and other providers such as PayPal, Klarna, Apple Pay or Google Pay.

Data processed:

  • name
  • address
  • payment data
  • transaction data

13. Shipping and delivery

We share data with shipping providers:

  • DHL
  • Deutsche Post
  • Eurohermes

14. Inventory management (weclapp)

We use weclapp for order and inventory management.

15. Newsletter and email marketing

We use Shopify Email and Brevo for newsletters.

16. Existing customer communication

We may contact existing customers for similar products.

17. Cookies and comparable technologies

We use cookies for functionality, analytics and marketing.

18. Shopify Analytics

We analyse shop usage via Shopify Analytics.

19. Google Analytics 4

We use Google Analytics 4 with your consent.

20. Fonts and website display

Fonts may be loaded via Shopify infrastructure.

21. Product reviews

We process data for product reviews.

22. Service providers

We use service providers for IT, payment, shipping and analytics.

23. Storage period

Data is stored only as long as necessary or legally required.

24. Your rights

You have rights under GDPR including access, rectification, erasure and objection.

25. Right to object

You may object to processing at any time.

26. Right to lodge a complaint

You may contact a supervisory authority.

27. Changes

We may update this policy.

Last updated: 28 April 2026